Shipping policy
Shipping Policy – AuraSkin Glow
Thank you for shopping with AuraSkin Glow. We are committed to preparing and delivering your order as quickly and safely as possible. Please review our shipping policy below.
Order Processing Time
All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
During busy periods, product launches, or promotions, processing times may be slightly longer.
Shipping Times
Shipping times depend on the customer’s location and the carrier used. Estimated delivery times are:
• Canada: 3–7 business days
• United States: 5–10 business days
• International: 7–15 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. AuraSkin Glow is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
AuraSkin Glow is not responsible for shipping delays caused by postal carriers. However, if your package appears lost, please contact us and we will do our best to assist you in locating it.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging so we can review the issue and provide a solution.
Contact Information
If you have any questions about shipping, please contact us:
Email: auraskinshop01@gmail.com
Phone: 343-336-3725